Last updated: October 2026
Glacier-matrix fully complies with the General Data Protection Regulation and the UK Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.
Glacier-matrix acts as the data controller for personal information collected through our services. We are responsible for ensuring your data is processed lawfully, fairly, and transparently.
Contact details:
Glacier-matrix
45 Castle Street
Liverpool, L2 9SH
United Kingdom
Email: [email protected]
We process your personal data under the following lawful bases:
Under GDPR, you have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you. We will provide this information within one month of your request.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You can request that we limit how we use your data in certain situations.
You can request a copy of your data in a structured, commonly used format that can be transferred to another service provider.
You can object to processing of your data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that significantly affects you. We do not use automated decision making in our services.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. In complex cases, this may be extended by two additional months, and we will inform you of any such extension.
You may need to provide identification to verify your identity before we can fulfil your request.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office within 72 hours of becoming aware of the breach.
We primarily process data within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
For questions about how we handle your personal data or to make a complaint, you can contact our data protection representative at [email protected].
You have the right to lodge a complaint with the Information Commissioner's Office if you believe we have not handled your data appropriately:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated date.